Contact

We’ll help you get RosterEase working.

Choose the closest option and your mail app will open with a prepared subject line. A short support reference is added automatically so follow-up messages are easier to connect.

General support

Need help with setup, import, route planning, or calendar sync?

Tell us what you were trying to do and where it stopped making sense. This is the best place for setup help, imports, routes, calendar sync, backup, restore, reset, or account-adjacent questions.

Get support

Bug report

Something not behaving the way it should?

If the app crashes, imports the wrong shift or client, mishandles a route day, syncs unexpectedly, or does something odd, send enough detail for it to be reproduced.

Report a bug

Feedback

Have an idea that would make the app easier to use?

Send product feedback, workflow suggestions, accessibility notes, or examples of shift and field-work problems you want RosterEase to handle better. If you include a roster, import source, route, client list, screenshot, or PDF, redact sensitive details first.

Send feedback

What helps

Include enough detail to reproduce the problem.

A short description of what happened.
The iPhone model and iOS version you are using.
A screenshot, redacted sample roster, redacted route/client example, or the step that triggered the issue if you can share it.
Remove names, addresses, phone numbers, employee IDs, client identifiers, private support notes, medical notes, and any workplace-confidential details before attaching anything.
If you are using the TestFlight build, include the build number shown in TestFlight or in the app if you can find it.